Your survey will be locked when we are preparing to ship the first item in your order. You’ll receive an email notifying you ahead of your survey being locked, so you can review your responses and make any final changes if necessary. Once your survey is locked, you will no longer be able to make changes to your order.
Articles in this section
- When will my credit card be charged for Add-Ons?
- When will my survey be locked?
- How do I make changes after completing my survey? (color selections, shipping address, add-on items, credit card information)
- How do I pay for shipping?
- How do I select the color of my Nebia by Moen, Nebia Shelf, and/or Valve Trim?
- How do I order more than one Nebia by Moen?
- How do I add items to my pledge?