If you have a question that you are unable to find the answer to, feel free to send us a message by emailing support@nebia.com or Click Here and we will get back to you shortly. If you have sales questions or need help regarding your install, we can be reached Monday through Friday, from 9 AM to 6 PM PT. We aim to respond to all emails within 2-3 business days. Please note, our office is closed on the weekends. If you have messaged us after hours, we will not see your message until the following business day.
Hours of operation:
- Open Monday to Friday from 9 am to 6 pm (PT)
- Closed on the weekends
- Closed on U.S. holidays
Response times:
- 2-3 business days
If you've reached out after hours, we recommend checking our main Support Center (Click Here) to review answers to frequently asked questions, installation directions, troubleshooting steps, and other helpful video guides. A pro tip, try running a quick keyword search (e.g., install, step 06, troubleshooting, dock) in the search bar to pull the most relevant help articles so you can easily find the answer you're looking for in no time at all.