Recipients of orders shipped outside of the United States will be responsible for any and all costs associated with import taxes, customs duties, or fees levied by the destination country. Nebia has no control over such charges and cannot estimate the exact amount. Please contact your local customs office for more information.
If you decline to pay these duties and taxes due to the carrier upon delivery of your order, the package may be considered abandoned, destroyed, or returned to the United States (at an extremely high cost charged to Nebia). Under these circumstances, we, unfortunately, cannot consider requests for refunds or replacement shipments.
All international orders are subject to a 30-day return policy. However, the buyer is responsible for arranging and paying the full cost of return shipping.