Nebia by Moen Quattro Rainshower & Quattro Handshower- released in 2021:
North America:
Nebia by Moen Quattro showers sold within North America is covered by Moen’s Limited Lifetime Warranty. If your Quattro shower is broken and needs repair or replacement, we offer free warranty replacement parts through our partnership.
For help identifying the replacement part you need, please refer to this list and call (800) 289-6636, Monday to Friday from 9 am to 5:30 pm ET to let them know what you need. Dial 3 to connect with consumer support then press 9 for showers. Alternatively, you can request the parts you need by following this link, clicking here, then selecting Send an Email, and completing the contact form.
Outside of North America: Begin Warranty Claim
For Nebia by Moen Quattro showers units sold outside of North America, Nebia provides a 180-day warranty from the original date of delivery. The warranty is nontransferable but extensive, covering the full replacement cost of all defective part(s) and finishes, excluding shipping costs and tax or import fees. Nebia will provide the replacement components necessary to restore the Nebia by Moen Quattro back to good working condition. Nebia will not be responsible for labor charges, and/or damage incurred in installation, repair, or replacement, nor for incidental or consequential damages.
Nebia by Moen - released in 2020:
North America:
Nebia by Moen units sold within North America is covered by Moen’s Limited Lifetime Warranty. If your Nebia by Moen is broken and needs repair or replacement, we offer free warranty replacement parts through our partnership.
For help identifying the replacement part you need, please refer to this list and call (800) 289-6636, Monday to Friday from 9 am to 5:30 pm ET to let them know what you need. Dial 3 to connect with consumer support then press 9 for showers. Alternatively, you can request the parts you need by following this link, click here, then select Send an Email, and complete the contact form.
Outside of North America: Begin Warranty Claim
For Nebia by Moen units sold outside of North America, Nebia provides a 180-day warranty from the original date of delivery. The warranty is nontransferable but extensive, covering the full replacement cost of all defective part(s) and finishes, excluding shipping costs and tax or import fees. Nebia will provide the replacement components necessary to restore the Nebia by Moen back to good working condition. Nebia will not be responsible for labor charges, and/or damage incurred in installation, repair, or replacement, nor for incidental or consequential damages.
Nebia Spa Shower 2.0 released in 2019
The Nebia Spa Shower 2.0 comes with a 4-year warranty from the date of delivery for issues caused by a manufacturer defect. The warranty is nontransferable but extensive, covering the full replacement cost of all defective part(s) and finishes, excluding shipping costs and tax or import fees. Nebia will provide the replacement components necessary to restore the Nebia shower back to good working condition. If your Nebia 2.0 is broken and needs repair or replacement, please submit a support request by clicking here.
Nebia Spa Shower 1.0 released in 2016: no longer under warranty
Every order of the Nebia Spa Shower 1.0 comes with a 1-year warranty from the date of delivery for issues caused by a manufacturer defect.
Service kits
Replacement components and warranty kits ordered through nebia.com are covered for a full 90 days after delivery or for the remainder of the original warranty manufacturer period (whichever is longer).